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The State of Small Businesses in Canada: Navigating Click-and-Mortar Opportunities

The State of Small Businesses in Canada: Navigating Click-and-Mortar Opportunities

Hear from the small business experts who have not only adapted but thrived, providing innovative shopping experiences that keep customers coming back.

The landscape in which Canadian businesses operate has changed, particularly in how small businesses navigate their presence in a click-and-mortar world.

The rise of ecommerce, the integration of social commerce and the fusion of online and offline shopping experiences have redefined consumer preferences.

In this event, we explored how multichannel tools help create new opportunities for small businesses to modernize operations and excel in retail. We heard from the small business experts who have not only adapted but thrived, providing innovative shopping experiences that keep customers coming back.

Event Agenda

January 29 | 12:00 p.m. – 1:30 p.m. ET

*All times are in ET

12:00 p.m. – 12:05 p.m.Welcome Remarks
12:05 p.m. – 12:20 p.m. Opening Remarks with the Honourable Rechie Valdez, Minister of Small Business

This session will include a Q&A period.
12:20 p.m. – 12:35 p.m.Opportunity Amidst Uncertainty: Empowering Canadian SMEs in the Digital Age 

Despite representing 98% of Canadian businesses and employing two-thirds of the Canadian economy, the portrait of small business remains largely mystified. From dissecting business ownership categories to revealing geographical and sectoral distributions, our Senior Research Director and report author, Marwa Abdou, will shine the spotlight on the fabric of Canadian small businesses. 

Speaker: Marwa Abdou, Senior Research Director, Canadian Chamber of Commerce
12:35 p.m. – 1:25 p.m.Panel Discussion: Navigating Click-and-Mortar Retail Opportunities

Listen to success stories directly from vibrant small businesses that have navigated a transformed digital landscape. Gain invaluable insights as our panel unpacks the impact these economic and business trends have on businesses and provides guidance on navigating the dynamic fusion of online and brick-and-mortar retail experiences.

Panellists:

Abby Malchow, Manager of Small Business Partnerships, Amazon

Erin Bury, CEO, Willful

Jenn Harper, Founder and CEO, Cheekbone Beauty

Sean Alexander, President and Founder, KAILANI
1:25 p.m. – 1:30 p.m.Closing Remarks

This Event Was in Collaboration With

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