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(OTTAWA) – May 25, 2020 – Small to medium-sized businesses, not-for-profit organizations and charities are among those most impacted by the current pandemic and will now have direct access to a network of qualified business advisors to help guide them courtesy of a new, government-funded program from the Canadian Chamber of Commerce.

The program, called the Business Resilience Service (BRS), is run through the Canadian Chamber’s Canadian Business Resilience Network in collaboration with EY and with support from Chartered Professional Accountants of Canada (CPA Canada) and Imagine Canada. The BRS will provide options for any vulnerable small to medium-sized business, not-for-profit or charity to immediately connect with experienced accounting and tax professionals across the country from professional services firms. The program, delivered to organizations free of charge, will:

  • Provide guidance on program options and eligibility
  • Rapidly direct businesses – including enterprises involving Indigenous peoples, women and diverse groups – to the most appropriate support organizations
  • Help organizations make decisions to support recovery plans
  • Provide real time insights and feedback to policymakers


The BRS program, coordinated by EY, will be provided for four weeks from Monday, May 25, and will involve support from approximately 125 business advisors from across the accounting profession. Organizations can access the BRS seven days a week by calling 1-866-989-1080.

“The Business Resilience Service is about business helping business. CPAs speak the language of business. They understand the financial pressures on small to medium-sized businesses, not-for-profits and charities and are uniquely qualified to help them navigate federal and regional support programs and help their organizations survive the economic impacts of COVID-19. Canada’s accounting and advisory firms are mirroring Canadians everywhere by offering to help their neighbours. It’s what makes Canada great, and it’s how we’ll get through this together,” said Perrin Beatty, President and CEO, Canadian Chamber of Commerce.

"Canada’s small- to medium-sized businesses, not-for-profits and charities are the lifeblood of our country and need our support more than ever. We’re thrilled to unite business advisors from professional services firms of all sizes to share knowledge and guidance to help these organizations come out stronger from the pandemic,” said Kirsten Tisdale, Government & Public Sector Leader, EY Canada. 

“We understand the incredible difficulties all business owners are facing during these challenging and uncertain times. That is why our government has rolled out the largest relief effort in Canadian history to give direct support to the businesses who need it. We want to ensure they can weather through this period and bounce back once we’re on the other side of this. The Business Resilience Service will help the smallest and most vulnerable businesses in pressing need of finance planning advice amid this pandemic and as they plan for their recovery,” said the Honourable Mary Ng, Minister of Small Business, Export Promotion and International Trade.

“Canada’s accounting profession is proud to advise small- and medium-sized businesses, not-for-profits and charities during these challenging times. Our members provide their expertise across all sectors of the Canadian economy and the profession has a history of stepping up. In addition, CPAs from firms of all sizes will be invited to participate as advisors in the BRS trial,” said Joy Thomas, President and CEO, Chartered Professional Accountants of Canada (CPA Canada).

“This new alliance of companies and organizations formed to support the leaders of charities, not-for-profits and businesses is a terrific demonstration of Canadians seeking to support each other in a time of crisis.” said Bruce MacDonald, President & CEO, Imagine Canada.

For more information, businesses can visit the Business Resilience Service or call 1-866-989-1080.

About the Canadian Chamber of Commerce – Because Business Matters

The Canadian Chamber of Commerce helps build the businesses that support our families, our communities and our country. We do this by influencing government policy, by providing essential business services and by connecting businesses to information they can use, to opportunities for growth and to a network of local chambers, businesses, decision-makers and peers from across the country, in every sector of the economy and at all levels of government, as well as internationally. We are unapologetic in our support for business and the vital role it plays in building and sustaining our great nation.

About EY

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

For more information, please visit ey.com/ca. Follow us on Twitter @EYCanada.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available via ey.com/privacy. For more information about our organization, please visit www.ey.com.

About CPA Canada

Chartered Professional Accountants of Canada (CPA Canada) represents the Canadian accounting profession, both nationally and internationally. Operating in the highly complex and global accounting ecosystem, CPA Canada is a convener, facilitator, contributor and disseminator of information that advances the profession. The organization works closely with the provincial, territorial and Bermudan CPA bodies to champion best practices that benefit business and society. With more than 217,000 members, CPA Canada is one of the largest national accounting bodies in the world. The organization supports the setting of accounting, auditing and assurance standards, advocates for economic and social development in the public interest, and develops leading-edge thought leadership, research, guidance and educational programs. www.cpacanada.ca

Imagine Canada

Imagine Canada is a national charitable organization whose cause is Canada’s charities. Our three broad goals are to amplify the sector’s collective voice, create opportunities to connect and learn from each other, and build the sector’s capacity to succeed. 

www.imaginecanada.ca | Twitter: @ImagineCanada | Facebook: /ImagineCanada 

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For more information, please contact:

Phil Taylor
ptaylor@chamber.ca