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ATA Carnet and document certification – service update

Please note that while the majority of our staff are now working remotely to prevent the spread of COVID-19, we are still opening our Ottawa and Toronto offices on a rotation. Our Montreal office is closed until further notice.

Montreal: Closed
Ottawa Office: Wednesdays
Toronto Office: Tuesdays and Fridays

Your Carnet will still be processed, but it may be shipped from a different regional office and not available for in-office pick-up. A representative will contact you with specific information.

Document certification requests will have to be submitted online at www.tradecert.com/canada. If you do not already have an account, please contact exportservices@chamber.ca.

 We will continue to do our best to meet all deadlines, but please note that same-day service in any region may not be available. If you have any questions or concerns, or if you need to speak to a Services representative, please email: exportservices@chamber.ca. We thank you for your understanding.

 

Ottawa (Headquarters)

Carnet and Document Certification Services
c/o The Canadian Chamber of Commerce
1700-275 Slater Street, Ottawa ON, K1P 5H9
T: 613.238.4000 | F: 613.238.7643 | exportservices@chamber.ca

Hours of operation: 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.


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Montreal

Carnet and Document Certification Services
c/o The Canadian Chamber of Commerce
560-999 Boulevard de Maisonneuve Ouest | Montreal, QC H3A 3L4
T: 514.866.4334 | F: 613.238.7643 | exportservices@chamber.ca

Hours of operation: 8:30 a.m. to 1 p.m. and 2 p.m. to 4:30 p.m.


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Toronto

Carnet and Document Certification Services
c/o The Canadian Chamber of Commerce
901-55 University Avenue | Toronto, Ontario M5J 2H7
T: 416.868.6415 | F: 416.868.0189 | exportservices@chamber.ca

Hours of operation: 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.


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General Inquiries

1.800.661.2930 | exportservices@chamber.ca